Outerwear

Final Sale Policy

All Clay’s Collective merchandise is final sale. We do not accept returns, exchanges, or refunds on any merchandise.

Please carefully review product descriptions, sizing, and other details before completing your purchase. If you have any questions about an item prior to ordering, we’re happy to help.

By completing your purchase, you acknowledge and agree that all Clay’s Collective merchandise is sold as final sale.

Shipping Policy

Thank you for shopping Clay’s Collective! We’re committed to getting your order packaged and on its way as quickly as possible.

Order Processing
Orders are typically processed and shipped within 2–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping & Delivery
Shipping rates and available delivery options will be calculated and displayed at checkout. Delivery times may vary depending on the shipping destination, carrier, and shipping method selected.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Delays
While we do our best to ensure orders arrive promptly, Clay’s Collective is not responsible for carrier delays or other circumstances outside of our control once an order has been shipped.

Incorrect Shipping Information
Please review your shipping address carefully before submitting your order. Clay’s Collective is not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error in your shipping information, please contact us as soon as possible.

Lost or Missing Packages
If your package appears to be lost or has not arrived within the expected delivery timeframe, please contact us and we will do our best to assist you in working with the shipping carrier.

Final Sale
All Clay’s Collective merchandise is final sale. We do not accept returns, exchanges, or refunds on merchandise.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.